Allow me to let the cat out of the bag. The saying “the customer is always right” is dead. It should have never been a thing — props to the customer lobbyist who made this happen. The assumption that every customer is always right is a gross miscalculation. Businesses and brands have been bending over… Continue reading The customer is always right? Wrong
Category: Business
Air (Deloris) Jordan
Air, the new film, from Matt Damen and Ben Affleck, about Nike courting Michael Jordan, truly fires on all cylinders. It’s cheesy but not too cheesy. It has the proper dose of nostalgia. The performances are solid. The soundtrack hits and hits at the correct times. It never drags. It never moves too fast. You know… Continue reading Air (Deloris) Jordan